"Trust line" of the General Staff of the Armed Forces will operate on a daily basis

17 April, 2020 16:53
In order to neutralize the factors hindering the realization of the rights of servicemen, respond operatively to complaints and suggestions, make necessary decisions, as well as to strengthen the mutual trust between commander and serviceman, by the order of the Chief of the General Staff of the RA Armed Forces, the "Trust line" program has been operating at the General Staff of the Armed Forces since last year at the phone number: 85-01, 85-02, 85-03.

Since April 13, the "Trust line" service has started working on a daily basis from 09:00 to 21:00, including Saturdays and Sundays. The applications, proposals or complaints may also be submitted anonymously.

The servicemen of the military units subordinated to the Defense Army can also apply to the "Trust line" service by calling (010) 66-00-54. If necessary, the employee, who received the "Trust Line" call, will provide the return call.

Strict control has been established to exclude discriminatory treatment and harassment towards servicemen applied to the “Trust line” and if such a situation arises, an official investigation will be appointed immediately and an adequate decision will be made. If necessary, legal and consulting assistance will be provided in connection with the issues raised.